Delivery
What is your Standard Delivery Fee?
- FREE delivery on all orders over €50
- €5 on all orders under €50
Do you offer free shipping?
Yes, we offer free standard shipping on orders over €50.
What are the Christmas delivery deadlines?
We want to make sure your holiday gifting is as stress-free as possible! To ensure your luxurious skincare treats arrive in time for Christmas:
- Standard Delivery: Please place your order by 16th December.
- Express Delivery: Place your order by 19th December before 11am for guaranteed delivery.
When will I receive my order?
Orders shipped with Standard Delivery service are dispatched from our UK distribution centre within 1-2 working days.
Orders typically arrive within 2-3 working days after dispatch.
Orders are processed on business days only (Monday through Friday). Orders placed on weekends or public holidays will be processed on the next business day.
Are there any customs or import fees?
All taxes and duties are included in your order total at checkout, ensuring a seamless shopping experience. If you experience any issues please reach out to our customer support team.
Where are your orders shipped from?
All orders are dispatched from our warehouse located in Poland.